Welcome to Cention's Blog

Where we talk about all things contact center and how we can help you maximize customer support.

    Video Call in Cention
    October 13, 2020

    Video Call in Cention

    The Cention Video Call API makes it easy to build a custom experience within web or desktop application. Our Video...


    Collaboration on Cention: A Seamless Working Experience
    April 29, 2020

    Collaboration on Cention: A Seamless Working Experience

    Answering and solving incoming queries can be unnerving especially when agents are faced with unfamiliar questions...


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