Welcome to Cention's Blog

Where we talk about all things contact center and how we can help you maximize customer support.

Video Call in Cention
October 13, 2020

Video Call in Cention

The Cention Video Call API makes it easy to build a custom experience within web or desktop application. Our Video...

Collaboration on Cention: A Seamless Working Experience

Answering and solving incoming queries can be unnerving especially when agents are faced with unfamiliar questions...