Welcome to Cention's Blog

Where we talk about all things contact center and how we can help you maximize customer support.

    Customer Experience: The Winning Secrets
    June 16, 2020

    Customer Experience: The Winning Secrets

    When your customers are happy, so are you. Truthfully speaking, there is no exact formula to deliver a winning customer...


    Getting to Where Customers Are: A New Frontier
    December 17, 2019

    Getting to Where Customers Are: A New Frontier

    Customers should not feel burdened to find you. When they do, there is a high chance that they may slip away to your...


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