Support Your Customers Better With Our New App!
Hello everyone! We're so excited to announce that our new customer support app is now available for download in the App Store and Google Play Store. This app provides you with new tools to help your own customers more efficiently!
Providing Awesome Service Just Got Easier
As a customer care unit, you know how vital good customer service is. We also know it's not always easy to provide fast, helpful support. Well, now it is! With our new app, you can give your customers an amazing experience anytime, anywhere.
The app puts powerful features right in your pocket to make assisting customers easier than ever:
- Access knowledge bases to find answers fast
- Connect customers with the right support rep
- Log support tickets on the go
- And more!
We designed it to help you support your customers better. Now excellent service can happen on both sides - for your business and your clients!
A Must-Have for Any Business
Whether you run a small helpdesk or a large company, this app is a must-have tool for providing great service. With it, you can:
- Monitor real-time customer satisfaction metrics
- Stay on top of open support tickets
- Keep customers updated with push notifications
- And so much more!
Plus, you'll be able to assist customers anytime without being chained to a desk. It's customer support on the go, for businesses on the go!
Made Just For You
In building the app, your needs drove every decision we made. We packed it with the specific features and capabilities today's companies need to succeed, like:
- Secure dashboard to manage your knowledge base
- Team collaboration and ticket assignment
- Custom branding and theming
- User analytics and data exports
- And more!
Become the hero your customers need!
Join Us and Take Your Service to New Heights
The launch of our app is only the start. In the coming months, we'll keep making improvements based on your feedback. Together, we can take your customer support to new heights!
Let us know what features would help you better serve your clients. We can't wait to hear from you!
Support Your Team So They Can Support Customers
At the end of the day, your support staff are the heroes who help your customers. Our app empowers your team with the tools they need to do their best work and wow customers every day.
With the app your agents can:
- Access your knowledge base from anywhere
- Collaborate with team members on tough cases
- Stay on top of ticket queues
- And more!
The Future is Mobile
Customers expect businesses to offer robust mobile capabilities. Our app shows you're committed to providing excellent service across channels and devices.
We built the app using the latest mobile-friendly frameworks. This means it will keep pace with smartphones and tablets now and in the future. You can be confident your customer support tools will evolve with the market.
Offering mobile support shows your customers you care. Our app helps you demonstrate that by meeting customers where they are - on the go!
Join Our Community of Awesome Businesses
When you download the app, you'll join a community of companies using it to support customers better every day. We can't wait for you to be part of this awesome group!
Here are some ways you can help us spread the word:
- Leave a review in the app store
- Refer it to other business owners
- Give us a shout-out on social media!
- Send feedback on how we can improve
We love highlighting our amazing users. Share your experience and help other businesses see how our app can help them better support customers!
Together, we’ll continue improving and refining the app to help you better serve your customers. Thank you for partnering with us on this mission. We couldn’t do it without you!
