Welcome to Cention's Blog

Where we talk about all things contact center and how we can help you maximize customer support.

Live Chat in Cention
October 6, 2020

Live Chat in Cention

Live Chat has become the leading digital contact method for online customers, 46% of customers prefer live chat...

Reports and Data on Cention: Optimizing Work Performance

In any business, one of the main objectives is to keep customers coming back for more. This means that customer...