---
title: Cention Blog | Reports and Data
description: Reports and Data | Sharing valuable information on how Cention can help boost your customer support efforts while maximizing customer experience.
---

[![cention-logo-black@1x](https://blog.cention.com/hs-fs/hubfs/cention-logo-black@1x.png?width=122&name=cention-logo-black@1x.png)](https://cention.com)

 

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### I’d like to learn more about Campaign Creators!

# Welcome to Cention's Blog

Where we talk about all things contact center and how we can help you maximize customer support.

- [Recent Posts](https://blog.cention.com)
- [Customer Experience](https://blog.cention.com/tag/customer-experience#topic)
- [Contact Center Trends](https://blog.cention.com/tag/contact-center-trends#topic)
- [Omnichannel](https://blog.cention.com/tag/omnichannel#topic)

<https://blog.cention.com/live-chat>

![Live Chat in Cention](https://blog.cention.com/hubfs/Imported_Blog_Media/live-chat.png)

By [Yasmine](https://blog.cention.com/author/yasmine) October 6, 2020

## [Live Chat in Cention](https://blog.cention.com/live-chat)

Live Chat has become the [leading digital contact method](https://www.icmi.com/resources/2015/the-stats-behind-chat-its-popular-and-growing) for online customers, 46% of customers prefer live chat...

*( read )*

 Tags: [Customer Support](https://blog.cention.com/tag/customer-support), [Contact Center](https://blog.cention.com/tag/contact-center), [Live Chat](https://blog.cention.com/tag/live-chat),

<https://blog.cention.com/reports-and-data>

![Reports and Data on Cention: Optimizing Work Performance](https://blog.cention.com/hubfs/Imported_Blog_Media/Reports-and-Data-Twitter.png)

By [Yasmine](https://blog.cention.com/author/yasmine) April 21, 2020

## [Reports and Data on Cention: Optimizing Work Performance](https://blog.cention.com/reports-and-data)

In any business, one of the main objectives is to keep customers coming back for more. This means that customer...

*( read )*

 Tags: [Customer Support](https://blog.cention.com/tag/customer-support), [Contact Center](https://blog.cention.com/tag/contact-center), [Contact Center Software](https://blog.cention.com/tag/contact-center-software),

VIEW MORE

## Offer your visitor something of value.

You can allow them to download an ebook, subscribe to your mailing list or book a meeting with sales in exchange for their contact information, turning them into leads for your business.

- Resources 
    - Blog
    - Case Studies
    - Video Hub

### Other Services

If you are looking for software, apps, and or branding... check out our sister company [Deep Root Digital](http://www.deeprootdigital.com/)

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- © 2021 Cention.com
- [info@cention.com](mailto:info@cention.com)
- [+46 8446 808 88](tel:46844680888)