Many companies have chosen to use Facebook integration as a means of interacting an engaging with their customers....
Tags: Customer Support, Contact Center, facebook integration,
Get Connected 2019 is an event organized by Puzzel that highlights the latest trends and practices in the contact...
Tags: Customer Support, Get Connected, Call Center,
As we are closing into a new year, we are seeing changes in the contact center industry, which has been steadily...
Tags: Customer Support, Cloud Technology, Contact Center Trends,
Maintaining good customer communication management is important in all businesses. From handling queries, managing...
Tags: Customer Support, Call Center, Cention Brand,
