Welcome to Cention's Blog

Where we talk about all things contact center and how we can help you maximize customer support.

    Cloud Computing Market: Expectations for the Next Decade
    March 3, 2020

    Cloud Computing Market: Expectations for the Next Decade

    Think of the cloud computing market, and you’ll find how vastly it has changed the way enterprises run their...


    Contact Center Trends to Watch in 2020
    October 23, 2019

    Contact Center Trends to Watch in 2020

    As we are closing into a new year, we are seeing changes in the contact center industry, which has been steadily...


    Why Businesses Should Move to Cloud Computing
    October 16, 2019

    Why Businesses Should Move to Cloud Computing

    Should Contact Centers move to cloud technology? For many years, cloud technology has been widely discussed in the...


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