Welcome to Cention's Blog

Where we talk about all things contact center and how we can help you maximize customer support.

Cloud Computing Market: Expectations for the Next Decade

Think of the cloud computing market, and you’ll find how vastly it has changed the way enterprises run their...


Contact Center Trends to Watch in 2020

As we are closing into a new year, we are seeing changes in the contact center industry, which has been steadily...


Why Businesses Should Move to Cloud Computing

Should Contact Centers move to cloud technology? For many years, cloud technology has been widely discussed in the...