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I’d like to learn more about Campaign Creators!

Welcome to Cention's Blog

Where we talk about all things contact center and how we can help you maximize customer support.

Recent Posts
Customer Experience
Contact Center Trends
Omnichannel

Chatbot in Cention

By Yasmine October 20, 2020

Chatbot in Cention

Chatbot have the ability to simulate a conversation with a customer through a live chat. Businesses now can use...

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Tags: Customer Support, chatbot, Contact Center Software,

Live Chat in Cention

By Yasmine October 6, 2020

Live Chat in Cention

Live Chat has become the leading digital contact method for online customers, 46% of customers prefer live chat...

( read )

Tags: Customer Support, Contact Center, Live Chat,

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