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I’d like to learn more about Campaign Creators!

Welcome to Cention's Blog

Where we talk about all things contact center and how we can help you maximize customer support.

Recent Posts
Customer Experience
Contact Center Trends
Omnichannel

Crafting Excellence: Building a Customer-Centric Culture

By Katinka September 26, 2023

Crafting Excellence: Building a Customer-Centric Culture

In the fiercely competitive business landscape of today, customer-centricity is not merely an advantage; it's a requirement. To...

( read )

Tags: Between Sales and Customer Support, Contact Center, Customer Service

Between Sales & Customer Support: A Blurred Line

By Yasmine December 3, 2019

Between Sales & Customer Support: A Blurred Line

There is a thin line that separates the differences between sales and customer support. The former engages potential...

( read )

Tags: Customer Support, Between Sales and Customer Support, Contact Center,

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